Good preparation protects time for the conversation and movement that matter.
The office should tell you the provider, service, setting, length, fee and anything you need to bring.
Instructions differ between assessment, personal training, massage, FST, manual osteopathy and FCE appointments.
Ask service-specific questions when booking instead of assuming the same preparation applies throughout Fleming Fitness.
Details to confirm when the appointment is scheduled.
Write these details down or keep the confirmation message so they are easy to review.
Provider and service
Know who you are seeing, the professional title and the purpose of the appointment.
Place and preparation
Confirm clinic arrival, home access or virtual technology plus clothing and equipment.
Fee and paperwork
Review the total, cancellation terms, forms, referral information and expected receipt.
A simple first-appointment checklist.
Use the checklist that matches the booked setting.
Before the day
Complete required forms and send only records requested through the approved method.
Before leaving or logging in
Wear suitable clothing, gather equipment and allow time for parking, access or technology.
During the appointment
Ask questions, communicate changes and confirm the next step before finishing.
Know when to contact the office before arriving.
Some changes affect whether the planned appointment can proceed as expected.
Health or symptom changes
Report significant new information that may affect service safety or fit.
Access or support needs
Discuss mobility, communication, a support person or other accommodation early.
Schedule or location changes
Use the cancellation and rescheduling process rather than assuming the provider can adjust.
The booking form is not an urgent-care service.
Do not wait for an appointment reply when a concern requires urgent or emergency assessment.
Submitting a form does not confirm the appointment until the office provides the service, provider, date and setting.
Questions before your first Fleming Fitness appointment.
What should I wear?
Wear comfortable clothing and secure footwear suitable for the booked service, unless the office provides different instructions.
Should I arrive early?
Confirm the arrival time. Allow enough time for parking, finding the suite and completing any outstanding intake.
Can I bring a support person?
Ask in advance so consent, privacy, space and the person's role can be discussed.
Do I need to bring a referral?
Bring it when the provider or payer requires it. Ask the office which documents should be sent in advance.
What should I prepare for an in-home visit?
Confirm parking, entrance, pets, stairs, available space and any access or mobility considerations.
What should I prepare for a virtual visit?
Test the link, camera, sound, lighting and exercise space, and place requested equipment nearby.