Clear instructions at referral reduce delays and reporting misunderstandings later.
The referral should identify the client, consent pathway, purpose, requested service, timeline and person authorized to receive communication.
Fleming Fitness can review whether the requested work fits an available provider's scope and competence and whether the Kanata clinic, home or another format is appropriate.
Authorization, fees, reporting and communication expectations should be agreed before service. A referral does not guarantee acceptance or a particular outcome.
Information that supports an efficient referral review.
Send only information required for the referral and use an approved secure method for sensitive records.
Referral question and goal
Define the functional issue, decision or service the referral is intended to address.
Consent and contacts
Identify the client, authorized recipients and people coordinating scheduling or payment.
Records and restrictions
Provide relevant recommendations, job demands, precautions and timelines through the agreed process.
Deliverables and fees
Confirm session updates, reports, forms, communication expectations and authorization limits.
How a referral moves from request to service.
The process should protect the client's consent while keeping scope and administration clear.
Review fit and completeness
Fleming Fitness checks the question, records, provider, setting, timeline and missing information.
Confirm authorization and consent
Agree on services, fees, report recipients, communication and secure information exchange.
Deliver and report within scope
Provide the approved service and documentation without extending conclusions beyond the available information.
Make reporting useful to the referral question.
More documentation is not automatically better. It should be relevant, consented and understandable.
Functional observations
Updates connect with the agreed activity, participation or physical-demand goals.
Transparent limits
Reports distinguish observed information from decisions made by other stakeholders.
Clear next actions
Recommendations remain within provider scope and identify when other input is needed.
Professional scope, consent and decision-making limits.
A Registered Kinesiologist may assess human movement and performance and provide rehabilitation or management within Ontario scope. The provider's individual competence must also fit the referral.
Fleming Fitness does not make insurance-coverage, legal, employment or benefit-eligibility decisions. Reports provide information within the agreed scope for the responsible decision-maker.
Questions from case managers, insurers and referral sources.
What information should a referral include?
Include the referral question, client consent pathway, service requested, relevant records, timeline, authorized contacts, billing instructions and deliverables.
Can Fleming Fitness provide in-home service?
Home service may be available depending on the address, provider, scope, equipment and safety needs. Provide the full service location.
Can progress updates or reports be provided?
Yes, when agreed in advance. Confirm content, frequency, recipient, consent, fee and delivery method.
Does Fleming Fitness accept every referral?
No. Acceptance depends on scope, provider competence, records, setting, safety, schedule and administrative agreement.
How is sensitive information shared?
Confirm the secure method and authorized recipients before sending health, claim, employment or legal records.